Customer Story - GROCERY OUTLET (PLEASANT HILL)
"Ever since Workstream made all the tedious task of on-boarding and paperwork so much easier, I have much more time to myself!"
- Jason Olson, Owner of Pleasant Hill Grove Grocery Outlet
81%
Increase in quality applicants
15
Hours saved weekly
200%
Increase in efficiency
About Grocery Outlet (Pleasant Hill)
Just like any mom and pop store, the Grocery Outlet at Pleasant Hill is managed by both Jason and Kathy. 95% of the time, both are heavily involved in hiring and screening processes.

Headquarters: Emeryville, California

Industry: Supermarket, Franchise
Grocery Outlet focuses on delivering a variety of brands at competitive pricing to their customers. The first store was founded by Jim Read where he started off selling military surplus at deep discount prices.

Till date, Grocery Outlet has over 300 stores across the nation with more than 1.5 million shoppers every week. This made them the nation's largest extreme value retailer.

Given the current manual way of working, Pleasant Hill's Grocery Outlet found that it was an inefficient use of time.
Business Challenge
For many years, Pleasant Hill's Grocery Outlet has been heavily reliant on both owners in every aspect of the business. This ranges from day-to-day operations to the hiring and on-boarding processes for new employees. Given the current manual and tedious way of working, Pleasant Hill's Grocery Outlet found that this was an inefficient use of time.

Additionally, when it comes to hiring processes, they found it challenging to attract the right talent that is suited for the job. Very often, they would have to allocate extra time out to train these new employees to be ready for the job. This led to an even greater wastage of time.

As a result, Pleasant Hill's Grocery Outlet started looking for alternative hiring options that could serve the same purpose at a more efficient rate.
After being introduced to Workstream and adopting the use of the platform, Pleasant Hill's Grocery Outlet saw a 81% increase in quality applicants while being able to save 15 hours weekly on these hiring processes. All these total to a 200% increase in efficiency for Pleasant Hill's Grocery Outlet.
Features Used
Streamlined HR Process
Workstream enables Grocery Outlet to push their job advertisements out to multiple job portals at the same time while giving them the ease of assessing all the information on a single platform.
Video Training
With the option to cater for video on-boarding process, Grocery Outlet no longer has to worry about applicants not being qualified enough since they can get trained online before starting the job.
2-Way Automated SMS
Everything is now automated and on text. With each stage of communication made easier and more convenient, Grocery Outlet is able to spend their time more efficiently to maximize daily operations.
"Ever since Workstream made all the tedious task of on-boarding and paperwork so much easier, I have much more time to myself!"

Jason Olson
Owner of Pleasant Hill Grocery Outlet
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