Customer Story - deliverthat
"Having well-trained drivers is of great importance to us, reputation is key for our company. I needed an all-in-one solution for hiring, on-boarding and training - that is Workstream"
- John Zinno, Co-founder of DeliverThat
200%
Time saved to hire
8000
Over applications received
18
Different locations
About DeliverThat
DeliverThat is a coast-to-coast outsourced delivery service recognized as the industry leader in the growing on-demand off-premise catering market. Dozens of national restaurant companies count on DeliverThat to safely transport their food and represent their brand with prompt and professional service.

Headquarters: Canton, Ohio

Industry: On-demand delivery service
DeliverThat began in 2013 among two friends at Ohio University, Aaron Hoffman & John Zinno. From everyday items for students in dormitories to interstate machinery transfer, DeliverThat extends their services in 18 different cities all around the United States.
Worst still, DeliverThat could not get enough qualified applicants - less than 15% were qualified
Business Challenge
As DeliverThat grew, Aaron needed to hire many more drivers at a faster rate. He had manually posted on various job portals but this has been a slow and painful process. Worst still, DeliverThat could not get enough qualified applicants - less than 15% were qualified. Upon hire, it was difficult for DeliverThat to track the training of their drivers, they were unsure if they had the right skills and attitude.

DeliverThat needed an end to end Applicant Tracking Software (ATS) to automate hiring and ensure proper on-boarding trainings was done.

Using Workstream, DeliverThat received more than 1,400 applicants within the first month and was able to cut half the time spent communicating and screening for drivers across 18 different locations. By the sixth month, they have received over 8000 applications while saving 200% of the time they have spent on hiring.

Workstream digitalized and revolutionized the way DeliverThat hire, on-board and train their drivers.
Features Used
Smart Screening
DeliverThat leverages upon Workstream's customised application forms and smart screening feature to automatically reject unqualified applicants.
Video Training
In this digital age, DeliverThat modernized their onboarding training with online videos. New drivers can easily access the videos upon hire and get tested with customizable quizzes to ensure that they know 100% of the process before being allowed to officially start driving.
Easy File Upload
As Workstream supports easy file upload, DeliverThat uses this feature to get successful applicants to upload key documents such as their driver's license for verification.
"Having well-trained drivers is of great importance to us, reputation is key for our company. I needed an all-in-one solution for hiring, on-boarding and training - that is Workstream."

John Zinno
Co-founder at DeliverThat
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